Contact information

Thank you for visiting LuckyCharms.Shop. We are always here to support you with any questions, order updates, or product inquiries. Your complete satisfaction and peace of mind are our highest priorities.

📩 How to Reach Us

For the fastest assistance, please email our support team. We diligently review every message and typically respond within 12 to 24 business hours (excluding major public holidays).

  • Customer Support Email: support@luckycharms.shop
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

💡 Order Assistance Tip:

When contacting us regarding an existing order, please include your Order Number (e.g., #LUCKY-777) and the email address used at checkout so we can resolve your request faster.

🏛️ Corporate & Legal Information

LuckyCharms.Shop is officially owned and operated by:

  • Company Name: Oriental Fortune Bliss Co., Limited
  • Registered Region: Hong Kong SAR
  • Company Registration No. (CR): 80207319
  • Registered Business Address: RM 5042, 5/F, Yau Lee Centre, No. 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

❓ Quick Help & Resources

  • Looking for shipping times? Please check our Shipping Policy.
  • Need to request a return or exchange? Please review our Return & Exchange Policy.

Thank you for shopping with confidence at LuckyCharms.Shop. We look forward to assisting you!