Shipping policy

At LuckyCharms.Shop (operated by Oriental Fortune Bliss Co., Limited), we are committed to providing smooth, reliable, and transparent shipping for all our customers worldwide.

1. Shipping Rates & Free Shipping

We offer simple, transparent flat-rate shipping to make your shopping experience hassle-free:

  • Standard Shipping: Calculated at checkout based on destination.
  • Free Shipping: Enjoy FREE Express/Standard Shipping on all orders over US$58.80!

2. Processing & Delivery Times

Every order goes through strict quality inspection and careful packaging before shipment.

  • Order Processing Time: 1–3 business days. (Orders placed on weekends or holidays will be processed on the next business day).
  • Estimated Shipping Time: 5–14 business days after dispatch.

Please note: Delivery times are estimates and may occasionally experience minor delays due to customs clearance, local carrier volume, or peak holiday seasons.

3. No Hidden Fees — Tariffs & Duties Included

We ship on a DDP (Delivered Duty Paid) basis. Oriental Fortune Bliss Co., Limited covers the full cost of all import taxes, customs tariffs, and VAT duties.

There are zero hidden fees or unexpected charges upon delivery — the price you see at checkout is the only price you pay.

4. Order Tracking

Once your package leaves our fulfillment facility, you will automatically receive a shipping confirmation email containing a tracking number and direct link to track your shipment in real-time.

5. Incorrect Shipping Addresses

Please double-check your shipping details at checkout. If you notice an error in your shipping address, please contact our customer support team immediately within 12 hours of placing your order. We are unable to modify the destination once the parcel has been handed over to the carrier.

If you have any questions regarding your shipment or order status, please reach out to our customer support team anytime.